Legal
Data Retention Policy
This policy sets out how long Whitham Print Services keeps the different types of information submitted for a Print Spend Review, and what happens to each of them.
Original uploaded documents
Invoices, quotations, spend exports, pricing schedules and specifications are held in a private, access controlled store for up to 24 months from submission, so that we can support and evidence the findings in your review. You can ask us to delete them sooner at any time.
Identifiable customer information
Your name, organisation, contact details and the review record are held for up to 24 months from your last contact with us, or longer where we are required to keep records for accounting or legal purposes. Marketing consent records are kept for as long as you remain subscribed, plus a reasonable period afterwards to evidence that consent was given and withdrawn.
Derived and anonymised pricing and specification data
Once identifying details have been removed, product, specification, quantity and price data may be retained indefinitely and used for benchmarking, market analysis and improving the accuracy of the service. This data cannot be linked back to you, your organisation or your suppliers, and deleting your identifiable records does not require its deletion.
Deletion requests
Ask us to delete your documents or contact details at any time, quoting your PSR reference. sales@whithamprintservices.co.uk Requests are actioned within 30 days.
Related
See our Privacy Policy for how information is used.